FAQ

Be sure to read the entire Race Details page in addition to this FAQ to make sure you have all the necessary info about The Hampton Half & 5k!

What steps are you taking to prevent the spread of COVID-19 and ensure the safety of participants?

The Hampton Half Marathon holds the safety of our staff, participants, volunteers, and attendees above all else. To ensure our event is as safe as possible, and you are comfortable both on and off the course, we’ll be implementing enhanced safety measures, and will provide a comprehensive list of measures to reference well in advance of event day. Our team continues to work in direct coordination with local public health authorities to meet or exceed all local guidance, rules, and regulations. In the event that we cancel the live event, each registrant will have the option of receiving a refund, deferring fees paid to the next year’s race, or applying the fees to entry into a virtual race, where we’ll mail your goodie bag right to your door.

For more information on what the Hampton Half Marathon is doing to protect runners, click here. For event-specific health and safety protocols for this event, click here.

Where are the bathrooms?

Where are the water stops?

Will there be changing rooms?

Where is the best place for spectators to watch?

Are spectator vehicles allowed on the course?

When is packet pickup/registration?

When do I line up for the start?

Runners will be starting two at a time - 10 seconds apart in the coral. You will be provided with an exact time to start. This time coincides with your running pace. The faster your pace, the earlier you will start. We will email you your specific start time prior to the race. Your start time will be printed on your bib. Every 10 minutes 84 runners in a wave will start using this staggered sequence. Should you miss your time, we will put you in the back of your wave.

What if I don't know what pace I run?

What is the half marathon time limit?

Can I run with headphones?

Where can I check to see if I'm registered?

What distance is the race?

Can I switch from the Half to the 5k?

Yes, you can change distances online before registration closes. To do so, simply log into your account, here (you may need to reset your password first). Once you’re logged in, you’ll see your upcoming race on the right-hand side of the screen. Click “View registration.” You’ll see your current race distance under “Category.” Just click “Edit,” choose the distance you’d like to switch to. You’ll be prompted to review the rest of your registration, and re-sign the waiver for the new distance. If you’re upgrading from a distance, you’ll be required to pay the difference in price; however we don’t offer refunds for the difference in price when switching to a shorter distance.

No changes from the half marathon to the 5K can be accommodated on race day!

About GPS course measurements

Can I get a refund if I register but don't run?

Are the roads closed for the race?

Is there a bag check?

Can I run with a baby stroller?

Can I run with my dog?

What shirt sizes are available?

What happens if the race is cancelled?

If the live race is cancelled, each registrant will have the option of receiving a refund, deferring fees paid to the next year’s race, or applying the fees to entry into the Hampton Half Marathon Virtual Run. Each registrant must indicate his/her choice within thirty days of being notified of the cancellation by answering the questionnaire sent with the cancellation notice and returning such questionnaire to us. If a registrant does not make a timely election, the registrant will be entered in the virtual run and the live race fees applied to the virtual run entry fee. In no event will the processing fee or fees paid for merchandise orders be refunded due to the race cancellation. Merchandise orders paid for will be shipped to the address associated with the registrant’s race profile by the scheduled date of the cancelled event. In addition we will not be responsible for any costs relating to changed or cancelled travel plans or other related arrangements a registrant may incur due to any such cancellation.

How to I check and/or update my pace in Enmotive?

Go to ruggedraces.enmotive.com/users/account and login to your Enmotive account. If you forgot your password, you can reset it here.
Once logged in, locate your Hampton Half Marathon registration under “Current and Upcoming Events.” Under that registration, click Actions > View Registration.
Scroll down to the section titled “ Post Registration Questions” and ensure your pace listed there is correct. (Need help calculating your pace? Click here for a calculator.)

Still Have Questions?

The answers to 99.9% of the questions we get asked every day are already on this awesome website, which means you'll find an answer much quicker here than by emailing us and waiting a few days for a response! Of course, if you've read every word on this site and still can't find the answer, shoot us an email and we'll respond as soon as we can!

Race Questions: [email protected]