FAQ

Be sure to read the entire Race Details page in addition to this FAQ to make sure you have all the necessary info about The Hampton Half & 5k!

LIVE EVENT

What if it snows before or during the race?

What steps are you taking to prevent the spread of COVID-19 and ensure the safety of participants?

The Hampton Half Marathon holds the safety of our staff, participants, volunteers, and attendees above all else. To ensure our event is as safe as possible, and you are comfortable both on and off the course, we’ll be implementing enhanced safety measures, and will provide a comprehensive list of measures to reference well in advance of event day. Our team continues to work in direct coordination with local public health authorities to meet or exceed all local guidance, rules, and regulations. In the event that we cancel the live event, each registrant will have the option of receiving a refund, deferring fees paid to the next year’s race, or applying the fees to entry into a virtual race, where we’ll mail your goodie bag right to your door.

For more information on what the Hampton Half Marathon is doing to protect runners, click here. For event-specific health and safety protocols for this event, click here.

Where are the bathrooms?

Where are the water stops?

Will there be changing rooms?

Where is the best place for spectators to watch?

Are spectator vehicles allowed on the course?

When is packet pickup/registration?

What is the half marathon time limit?

Can I run with headphones?

Where can I check to see if I'm registered?

Are there awards for top finishers?

For both the half and 5k, prizes are awarded to the top 3 men and women finishers overall and to the top 3 men and women in the following age categories: 19 and Under, 20-29, 30-39, 40-49, 50-59, 60-69, and 70+. The overall category will be scored using GUN time and the age group awards will be scored using CHIP time. Awards must be picked up at the awards table at the post-race celebration following the race. They will not be mailed.

What distance is the race?

Can I switch from the Half to the 5k or vice versa?

Yes, you can change distances online before registration closes. To do so, simply log into your account, here (you may need to reset your password first). Once you’re logged in, you’ll see your upcoming race on the right-hand side of the screen. Click “View registration.” You’ll see your current race distance under “Category.” Just click “Edit,” choose the distance you’d like to switch to. You’ll be prompted to review the rest of your registration, and re-sign the waiver for the new distance. If you’re upgrading from a distance, you’ll be required to pay the difference in price; however we don’t offer refunds for the difference in price when switching to a shorter distance.

About GPS course measurements

Can I get a refund if I register but don't run?

All sales are final. No refunds will be given, unless you are registered for a live race and the live race is cancelled by the event organizer due to COVID-19 or any of its variants (the "Pandemic") and/or governmental restrictions put in place as a result of or in connection with the Pandemic which make the live race unfeasible or impractical to run, in which case refunds will be given in accordance with the policy outlined in the FAQ titled What happens if the race is cancelled?. A date or venue change is not a cancellation.

Are the roads closed for the race?

Is there a bag check?

Can I run with a baby stroller?

Can I run with my dog?

What happens if the race is cancelled?

If the live race is cancelled due to COVID-19 or any of its variants (the "Pandemic") and/or governmental restrictions put in place as a result of or in connection with the Pandemic which make the live race unfeasible or impractical to run, each registrant will have the option of receiving a refund, deferring fees paid to the next year’s race, or applying the fees to entry into the Hampton Half Marathon Virtual Run. Each registrant must indicate his/her choice within thirty days of being notified of the cancellation by answering the questionnaire sent with the cancellation notice and returning such questionnaire to us. If a registrant does not make a timely election, the registrant will be entered in the virtual run and the live race fees applied to the virtual run entry fee. In no event will the processing fee or fees paid for merchandise orders be refunded due to the race cancellation. Merchandise orders paid for will be shipped to the address associated with the registrant’s race profile by the scheduled date of the cancelled event. In addition we will not be responsible for any costs relating to changed or cancelled travel plans or other related arrangements a registrant may incur due to any such cancellation.

What are the AWD (athletes with disabilities) guidelines and event rules?

Ventures Endurance happily welcomes all athletes to participate in our events. Athletes with Disabilities (AWD) include, but are not limited to the flowing athletes, Blade Runners, Visually Impaired Runners, Adaptive / Guided Runners, Pushed Athletes, Push Rim, Racing Chair and Hand Cycles. To participate as an AWD athlete you must notify the Race Director of your participation a minimum of 20 days in advance. This allows our staff to ensure the safety and security of each athlete on the course prepare the ES (early starters) corral for athletes. To ensure your spot and be approved as an AWD participant please contact [email protected]. Should there be a duo team, a coupon code may be provided for the pusher/coach by emailing [email protected]. Ventures Endurance Athletes with Disabilities Event Rules can be found here.

VIRTUAL EVENT

Where can I run/walk?

What items are included with the Hampton Half Virtual Run?

When do I need to complete my run?

How do I track my distance and time?

How do I log my results?

When will my packet ship?

Do I need to submit results to get a medal?

Do you ship internationally?

What do I do if my goodie bag doesn’t fit? Can I swap it?

Still Have Questions?

The answers to 99.9% of the questions we get asked every day are already on this awesome website, which means you'll find an answer much quicker here than by emailing us and waiting a few days for a response! Of course, if you've read every word on this site and still can't find the answer, shoot us an email and we'll respond as soon as we can!

Race Questions: [email protected]